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WebsiteBuilder.com Terms of Service

Your use of WebsiteBuilder services is subject to the terms and conditions set forth in these WebsiteBuilder Terms of Service ("Agreement"). This Agreement explains (i) what's allowed when using our Services; (ii) the rights you have as a user of our Services; (iii) the rights WebsiteBuilder has if you do something which is not allowed when using our Services; and (iv) many other important terms. This Agreement is a legal contract between you and WebsiteBuilder and it is important that you read it carefully. If there is anything you do not understand in this Agreement, please contact us.

NOTICE: this Agreement includes an alternative dispute resolution provision for disputes that may arise between users of our Services and WebsiteBuilder or its corporate affiliates. Please see Section 28(b) below which includes an Arbitration Agreement and an agreement that all claims will be brought only in an individual capacity (and not as a class action or other representative proceeding). Please read it carefully. You may opt out of the Arbitration Agreement by following the opt out procedure described therein.


Eligibility, Registration and Account Security

This section describes the eligibility criteria we require from all of our users. When you register to use our Services (as defined below), we need to make sure that you are able to legally contract with WebsiteBuilder. This section also explains that you are responsible for account security including all use of the Services through your User account, whether or not authorized by you.

HIPAA Disclaimer

WebsiteBuilder Services do not comply with the U.S. Health Insurance Portability and Accountability Act ("HIPAA"). This section describes our policy on HIPAA in more detail.

Email Marketing

Your use of Email Marketing is governed by the Constant Contact Website and Products Terms and Conditions of Use

Term and Termination Policy

WebsiteBuilder offers website builder plans for a fixed period of time that you select upon purchase (e.g. 1 month, 1 year, etc.). Even though we do not want you to, we know that one day you might want to leave WebsiteBuilder. The instructions to cancel or disable automatic renewal can be found here.

Auto-Renewal Terms

To ensure uninterrupted service, your Services will automatically renew on your renewal date. This section explains this process in more detail.

Refunds and 14-Day Money-Back Guarantee

This section describes WebsiteBuilder's refund policy and 14-Day Money-Back Guarantee. If you purchase a plan with a fourteen (14) day money-back guarantee and cancel during the first fourteen (14) days of your term, you may receive a full refund of all basic website builder fees paid. If your plan included a free domain name and you cancel the Services, there is a non-refundable $16 domain fee. This fee not only covers our own costs, but you are welcome to keep the domain name and transfer it or point it to elsewhere.

User's Responsibilities

All Users are required to comply with applicable law and have certain obligations with respect to their use of WebsiteBuilder Services. You are also required to cooperate with WebsiteBuilder and utilize hardware and software that is compatible with the Services. In addition, you are responsible for the security of your account and its content, as well as for maintaining a backup of your content and promptly removing any malware from your account.

Billing and Payment

WebsiteBuilder offers a great range of Services to suit everyone's needs and at prices to suit everyone's pockets. The fees you pay are based on the plan you choose and any add-on products you purchase. All payments are taken, in advance, for the full term of your plan.

Resource Usage

Customers are required to utilize server resources in an efficient and responsible manner. Excessive use of server CPU and memory resources by a customer can interfere with or prevent normal service performance for other customers. Additional information about our policy on CPU, Bandwidth and Disk Usage can be found here.

Governing Law and Arbitration

This Agreement is an agreement between The Endurance International Group, Inc., operating as WebsiteBuilder (collectively, "us," "we," "WebsiteBuilder," or the "Company") and you ("User" or "you" and "your"). This Agreement sets forth the general terms and conditions of your use of the products and services made available by WebsiteBuilder and of the WebsiteBuilder website (collectively, the "Services"). By using the Services, you agree to be bound by this Agreement. Please read this Agreement carefully.

Terms of Service - WebsiteBuilder